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LIROOFING
(631) 406-4486

Privacy Policy

Last updated: March 2026

Introduction

Long Island Roofing Pros("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at longislandroofingpros.com or submit information through our contact forms.

Long Island Roofing Pros is a free referral service. We connect homeowners with independent local roofing contractors. We do not perform roofing work ourselves.

Information We Collect

Information You Provide

When you fill out a contact form, request a quote, or otherwise communicate with us, we may collect:

  • Full name
  • Phone number
  • Email address
  • Service area or ZIP code
  • Type of roofing service needed
  • Details about your roofing project

Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address and approximate geographic location
  • Browser type and version
  • Operating system
  • Pages visited and time spent on each page
  • Referring website or search terms
  • Device type (desktop, mobile, tablet)

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries
  • Share your request with an independent roofing contractor so they can contact you, inspect your roof and provide an estimate
  • Communicate with you about your project via phone, email, or text message
  • Improve our website and services
  • Analyze website traffic and usage patterns
  • Comply with applicable laws and regulations

Form Submissions & Lead Processing

When you submit a form on our website, your information is securely transmitted and stored in our customer relationship management system. We may use third-party services, including Twilio, to send you confirmations or follow-up communications via SMS or phone. To fulfil your request, we share your name, contact details, location and project details with the independent roofing contractor we match you with.

TCPA Consent

By submitting a form on our website, you consent to receive calls and/or text messages about your request from Long Island Roofing Pros and from the independent roofing contractor we match you with, at the phone number you provided. Message and data rates may apply. You may opt out at any time by replying STOP to any text message or contacting us directly.

Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience and analyze site usage.

Google Analytics 4 (GA4)

We use Google Analytics 4 to understand how visitors interact with our website. GA4 collects data such as page views, session duration, traffic sources, and device information. This data is aggregated and anonymized. You can opt out by installing the Google Analytics Opt-out Browser Add-on.

Essential Cookies

We use essential cookies to maintain site functionality, such as remembering form submissions and tracking UTM parameters for marketing attribution.

Marketing Cookies

We may use marketing cookies to track the effectiveness of our advertising campaigns and deliver relevant content.

Third-Party Services

We may share your information with the following third parties:

  • Independent roofing contractors— the contractor we match you with receives your request and contact details so they can respond to it
  • Twilio— for SMS notifications and phone call routing
  • Google Analytics— for website analytics and performance monitoring
  • Vercel— for website hosting and deployment
  • Supabase— for secure data storage

Apart from sharing your request with the contractor we match you with, we do not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Security

We implement industry-standard security measures to protect your personal information, including HTTPS encryption for all data transmission, secure database storage, and access controls. However, no method of electronic storage or transmission is 100% secure.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Contact form submissions are typically retained for up to 3 years.

Your Rights

You have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Opt out of marketing communications
  • Opt out of analytics tracking

To exercise any of these rights, contact us using the information below.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, contact us:

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